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Come far funzionare Webex completamente con Ubuntu 12.04?

Sto provando a partecipare a una riunione WebEx da Ubuntu 12.04. Posso partecipare ma non vedo i messaggi della chat dal vivo, non sento alcun suono e non riesco a vedere la presentazione. Ho provato a usare Ubuntu 12.04 a 64 bit e 32 bit. L'unica volta che sono riuscito a farlo funzionare, era a 32 bit e il suono ha funzionato per alcuni minuti, ma poi si è fermato; Potevo vedere la presentazione, ma non potevo vedere i messaggi di chat. Ho installato Oracle Java 7 da webupd8 PPA e scaricato tutti gli aggiornamenti di Ubuntu a partire da oggi 28 maggio 2013.

La pagina dei requisiti di sistema WebEx dice che richiedono Ubuntu 10.x o 11.x a 32 bit. Questo significa che a maggio del 2013 non supportano Ubuntu 12.04?!?

AGGIORNAMENTO 29 maggio:sembra che stavo guardando i vecchi requisiti di sistema. Sembra che questi siano gli attuali requisiti di sistema WebEx. Quindi, dice:"WebEx supporterà qualsiasi distribuzione Linux purché soddisfi i seguenti requisiti minimi:

  • Kernel:2.6 o successivo
  • X Lib:compatibile con X11R6 o successivo
  • Libreria C++:libstdc++ 6
  • Ambiente desktop, XFce 4.0 o successivo, KDE, Ximian, Gnome
  • GDK/GTK. versione:2.0 o successiva
  • Glib:2.0 o successivo
  • Sun Java 1.5 o successivo”

Sto ancora imparando su Ubuntu e Linux, ma so che Ubuntu 12.04 viene fornito con un kernel più recente (3.2), utilizza il gestore di finestre X11, Unity è basato su Gnome e ho installato Oracle Java 7. Quando cerco il centro software per questi altri pacchetti sono un po 'confuso poiché ci sono così tante opzioni. Immagino che il mio problema non sia avere uno o più di questi pacchetti e/o versioni incompatibili. Qualcuno ha qualche idea in merito?

AGGIORNAMENTO 30 maggio 10:00 EST. Ho provato a installare ia32-libs come consigliato qui; stesso problema. ho abilitato la console java; ecco l'output:

Java Plug-in 10.21.2.11
Using JRE version 1.7.0_21-b11 Java HotSpot(TM) 64-Bit Server VM
User home directory = /home/mrmccormack
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to 
----------------------------------------------------
JDownload version 2009.03.03
Java version: 1.7.0_21
Java home: /usr/lib/jvm/java-7-oracle/jre
OS name: Linux
OS arch: amd64
OS version: 3.2.0-44-generic
[JDownload] Java Client Service home:https://join-test.webex.com/client/T27L10NSP25EP3/javaclient/webex/
[JDownload] Production home: /home/mrmccormack/.webex/1124
[MySystem version 2009.02.05.01]InitSystem ... 
###1 Runtime total memory: 78249984, free memory: 54440552
###2 Runtime total memory: 78249984, free memory: 68586336
###### try to load class DBR in MyCloassLoader2...
Loading native DBR...
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libdbr.so: /home/mrmccormack/.webex/1124/libdbr.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at DBR.loadNativeDBR(DBR.java:22)
    at DBR.(DBR.java:93)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at DB.reset(DB.java:192)
    at MySystem.InitSystem(MySystem.java:132)
    at JDownload.run(JDownload.java:253)
    at java.lang.Thread.run(Thread.java:722)
XXX[DBR]load native library failed
###1 Runtime total memory: 78249984, free memory: 67003992
###2 Runtime total memory: 78249984, free memory: 68922760
###### try to load class DBR in MyCloassLoader2...
Loading native DBR...
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libdbr.so: /home/mrmccormack/.webex/1124/libdbr.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at DBR.loadNativeDBR(DBR.java:22)
    at DBR.(DBR.java:93)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at DB.reset(DB.java:192)
    at MySystem.InitSystem(MySystem.java:132)
    at JDownload.run(JDownload.java:253)
    at java.lang.Thread.run(Thread.java:722)
XXX[DBR]load native library failed
###1 Runtime total memory: 78249984, free memory: 66904832
###2 Runtime total memory: 78249984, free memory: 68924592
###### try to load class DBR in MyCloassLoader2...
Loading native DBR...
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libdbr.so: /home/mrmccormack/.webex/1124/libdbr.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at DBR.loadNativeDBR(DBR.java:22)
    at DBR.(DBR.java:93)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at DB.reset(DB.java:192)
    at MySystem.InitSystem(MySystem.java:132)
    at JDownload.run(JDownload.java:253)
    at java.lang.Thread.run(Thread.java:722)
XXX[DBR]load native library failed
Begin of log initialization
initFileOutputStream() run ...
4
End of log initialization
Begin of WBXTracePallet initialization
1
End of WBXTracePallet initialization
Resource: svc
Resource: svc_en
Resource: svc_en_US

[SvcUI].................. SvcUI construct begin .................. 2010-05-02

[SvcUI].................. SvcUI construct end ..................

[SvcUI][init] type:0  IService:[email protected]  SVC component version 2010.07.27
###### try to load class JNRW in MyCloassLoader2...
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libatdv.so: /home/mrmccormack/.webex/1124/libatdv.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at JNRW.(JNRW.java:45)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at jDocView.CreateDocViewUI(jDocView.java:629)
    at jDocView.PDNewInstance(jDocView.java:4293)
    at MeetingClientFrame.(MeetingClientFrame.java:289)
    at jmeetingclient.constructMainFrame(jmeetingclient.java:325)
    at ConfMgr.connectToMeeting(ConfMgr.java:197)
    at jmeetingclient.init(jmeetingclient.java:275)
    at JDownload.run(JDownload.java:278)
    at java.lang.Thread.run(Thread.java:722)
XXX[JNRW]load native library failed
###1 Runtime total memory: 78249984, free memory: 44387408
###2 Runtime total memory: 78249984, free memory: 64752880
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libatdv.so: /home/mrmccormack/.webex/1124/libatdv.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at JNRW.(JNRW.java:45)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at jDocView.CreateDocViewUI(jDocView.java:629)
    at jDocView.PDNewInstance(jDocView.java:4293)
    at MeetingClientFrame.(MeetingClientFrame.java:289)
    at jmeetingclient.constructMainFrame(jmeetingclient.java:325)
    at ConfMgr.connectToMeeting(ConfMgr.java:197)
    at jmeetingclient.init(jmeetingclient.java:275)
    at JDownload.run(JDownload.java:278)
    at java.lang.Thread.run(Thread.java:722)
XXX[JNRW]load native library failed
###1 Runtime total memory: 78249984, free memory: 64549200
###2 Runtime total memory: 78249984, free memory: 66873512
java.lang.UnsatisfiedLinkError: /home/mrmccormack/.webex/1124/libatdv.so: /home/mrmccormack/.webex/1124/libatdv.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1939)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1864)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1838)
    at java.lang.Runtime.loadLibrary0(Runtime.java:845)
    at java.lang.System.loadLibrary(System.java:1084)
    at JNRW.(JNRW.java:45)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
    at java.lang.Class.newInstance0(Class.java:374)
    at java.lang.Class.newInstance(Class.java:327)
    at jDocView.CreateDocViewUI(jDocView.java:629)
    at jDocView.PDNewInstance(jDocView.java:4293)
    at MeetingClientFrame.(MeetingClientFrame.java:289)
    at jmeetingclient.constructMainFrame(jmeetingclient.java:325)
    at ConfMgr.connectToMeeting(ConfMgr.java:197)
    at jmeetingclient.init(jmeetingclient.java:275)
    at JDownload.run(JDownload.java:278)
    at java.lang.Thread.run(Thread.java:722)
XXX[JNRW]load native library failed

[SvcUI][onMessageFromService] SET_ROSTER_CHANGED:220  change:1  SvcUI:743824904

[SvcUI][setRosterChanged] index:-1  change:1  userID:16781313  attendeeID:3  userID:16781313  userName:Kevin U12 Desktop  isHost:false  isPresenter:false
chat component version = 2010.05.18.1040
Resource: atlchat
Resource: atlchat_en
Resource: atlchat_en_US
notes component version = 2010.04.27.0001
Resource: atnotes
Resource: atnotes_en
Resource: atnotes_en_US
Exception in thread "AWT-EventQueue-3" java.lang.IllegalStateException: This function should be called while holding treeLock
    at java.awt.Component.checkTreeLock(Component.java:1196)
    at java.awt.Container.validateTree(Container.java:1682)
    at WbxComboBox.matchItemFont(WbxComboBox.java:188)
    at WbxComboBox.setSelectedItem(WbxComboBox.java:170)
    at ChatUI.setNonListItem(ChatUI.java:1142)
    at ChatUI.updateSendToItems(ChatUI.java:1099)
    at ChatUI.updateSendTo(ChatUI.java:895)
    at simpleChat$1.run(simpleChat.java:310)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:251)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:727)
    at java.awt.EventQueue.access$200(EventQueue.java:103)
    at java.awt.EventQueue$3.run(EventQueue.java:688)
    at java.awt.EventQueue$3.run(EventQueue.java:686)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:697)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:242)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:146)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:138)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:91)
Exception in thread "AWT-EventQueue-3" java.lang.IllegalStateException: This function should be called while holding treeLock
    at java.awt.Component.checkTreeLock(Component.java:1196)
    at java.awt.Container.validateTree(Container.java:1682)
    at ChatControlPane.access$100(ChatControlPane.java:61)
    at ChatControlPane$1$1.run(ChatControlPane.java:120)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:251)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:727)
    at java.awt.EventQueue.access$200(EventQueue.java:103)
    at java.awt.EventQueue$3.run(EventQueue.java:688)
    at java.awt.EventQueue$3.run(EventQueue.java:686)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:697)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:242)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:146)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:138)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:91)
Exception in thread "AWT-EventQueue-3" java.lang.IllegalStateException: This function should be called while holding treeLock
    at java.awt.Component.checkTreeLock(Component.java:1196)
    at java.awt.Container.validateTree(Container.java:1682)
    at ChatControlPane.access$100(ChatControlPane.java:61)
    at ChatControlPane$1$1.run(ChatControlPane.java:120)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:251)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:727)
    at java.awt.EventQueue.access$200(EventQueue.java:103)
    at java.awt.EventQueue$3.run(EventQueue.java:688)
    at java.awt.EventQueue$3.run(EventQueue.java:686)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:697)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:242)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:146)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:138)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:91)
Exception in thread "AWT-EventQueue-3" java.lang.IllegalStateException: This function should be called while holding treeLock
    at java.awt.Component.checkTreeLock(Component.java:1196)
    at java.awt.Container.validateTree(Container.java:1682)
    at ChatControlPane.access$100(ChatControlPane.java:61)
    at ChatControlPane$1$1.run(ChatControlPane.java:120)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:251)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:727)
    at java.awt.EventQueue.access$200(EventQueue.java:103)
    at java.awt.EventQueue$3.run(EventQueue.java:688)
    at java.awt.EventQueue$3.run(EventQueue.java:686)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:697)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:242)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:146)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:138)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:91)

Risposta accettata:

Per quelli di voi che stanno ancora lottando con questo...

Correlati:errore dpkg:"tentativo di sovrascrivere il file, che è anche in..."

Ho provato molti passaggi e consigli da altri post e niente ha funzionato per me in Firefox (Ubuntu 16.04 64bit).

L'unico modo per far funzionare Webex completamente era installare VirtualBox e quindi installare Windows come sistema operativo virtuale. Sì, è un po' scomodo eseguire un sistema operativo virtuale ogni volta che hai bisogno di Webex, ma puoi essere certo al 100% che funzionerà perfettamente (voce, video, condivisione dello schermo).

Correlati:perché il sistema segnala 7,7 Gb di RAM totale quando ho installato 8 Gb?

Buona fortuna!


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